On July 15, 2025, e-hailing drivers protested outside Uber’s Parktown offices in Johannesburg, demanding government regulation and better working conditions. The E-hailing Partners Council (EPCO) led the rally, representing workers from platforms like Uber and Bolt.
Protestors held placards calling for legal protections in the unregulated e-hailing industry. Drivers expressed their frustration over low wages facing e-hailing drivers, high commissions, and persistent safety risks, highlighting the need for systemic change.
Push for Fair Wages
EPCO Chairperson Vhatuka Mbelengwa stressed that drivers work long hours but struggle to survive financially.
“The apps operate without accountability, slashing prices while we bear the costs,” he said.
High commissions and low fares often leave e-hailing drivers earning less than R5,000 monthly after expenses like fuel and vehicle maintenance. Therefore, drivers are pushing for fairer pay structures to secure sustainable incomes and support their families.
Urgent Call for Regulation
The protesters submitted a memorandum to the Department of Transport, urging regulations to protect workers. They argue that the lack of a legal framework allows app companies to exploit e-hailing drivers.
Moreover, EPCO warned that without action within 14 days, a nationwide shutdown could disrupt e-hailing services across South Africa. Such a move would affect urban mobility, impacting millions who rely on these services daily.
Safety Risks Persist
Safety remains a critical concern for e-hailing drivers. For instance, some drivers face assaults from competing taxi operators. One driver reported being robbed by individuals linked to the taxi industry, underscoring the dangers of working without adequate protections.
Consequently, workers demand stronger safety measures and government oversight to ensure safer conditions in the e-hailing sector.
Gig Economy Tensions
This protest reflects growing unrest in South Africa’s gig economy, impacting e-hailing drivers significantly. Drivers seek fair treatment amid rapid technological advancements. Furthermore, the push for regulation highlights the need for policies that ensure sustainable livelihoods.
As drivers advocate for change, the industry faces mounting pressure to balance innovation with worker rights and equitable practices.
